Contact Us by Email

Email is our primary and fastest contact channel for support, media, and business requests.

Please include clear details in your message so the right team can respond quickly.

Service Categories

Media & Publishing Services (媒体发行服务)

For media interviews, PR materials, publishing collaboration, and content distribution opportunities.

contact@hcdatainfo.com Send Media Email

Email Templates

Template A: General Customer Service 

To: support@hcdatainfo.com
Subject: [Customer Service] App Name - Issue Summary

Hello Hengcheng Team,

I need help with:
- App name and version:
- Device model and OS version:
- Issue details:
- Time the issue occurred:
- Screenshots or logs (if available):

Expected result:
Actual result:

Thank you.

Template B: Media & Publishing Services 

To: contact@hcdatainfo.com
Subject: [Media / Publishing] Company Name - Request Topic

Hello Hengcheng Team,

We are contacting you for:
- Media interview / article / publishing cooperation (select one):
- Company or media name:
- Target market or channel:
- Expected timeline:
- Required materials or support:

Please let us know the next step.

Best regards,

Template C: Business Partnership Services 

To: contact@hcdatainfo.com
Cc: support@hcdatainfo.com
Subject: [Business Partnership] Company Name - Cooperation Proposal

Hello Hengcheng Team,

We would like to discuss a business opportunity:
- Company introduction:
- Cooperation type (distribution / licensing / channel / other):
- Regions and resources we can provide:
- Proposed collaboration model:
- Contact person and schedule preference:

Looking forward to your response.

Best regards,